Host Portal Privacy Policy

Stay At My Home LLC · Updated October 25, 2026

About this policy

Stay At My Home LLC operates this Host portal. This policy describes its application and account workflow. Contact info@stayatmyhome.com with privacy questions or requests. Separate services or screening processes may have additional notices.

Information we collect

We process your email and verification records when you request a code. Applications collect your name, verified email, phone, mailing address, hosting role, experience, property or service-area description, availability, individual/business status, and legal name for tax purposes. We retain application decisions, necessary internal review notes, and application and email activity records.

Approved accounts also have a username, protected password representation, sign-in sessions, and security records. Our hosting and email systems may process technical information such as IP addresses, requests, and delivery records to operate and protect the service.

New Host applications require an EIN, a first Florida property, DBPR licensing details, property photos, rates, availability, and listing policies. EINs are encrypted in application storage; the review queue shows only the last four digits until an authorized Ownership reviewer requests an audited reveal. Do not submit Social Security numbers, bank details, W-9s, identity documents, or screening reports in application text, property photos, or email.

Property submissions

Hosts may submit multiple properties, including addresses, property descriptions, capacity, amenities, house rules, photos, and information about their authority to host. Authorized Ownership reviewers can access submitted details and photos, record review feedback, and approve, decline, or request changes. Drafts remain in the host workspace. Review records are retained with the property. Property approval alone does not publish a listing. A separate publication review makes the approved guest-facing content and photos public.

How we use information

We use information to verify email access, review applications, communicate decisions, create approved accounts, arrange onboarding, prevent misuse, maintain security, respond to requests, and meet applicable obligations. Email verification confirms inbox access. Address checks help assess address quality. Neither proves identity, residence, property ownership, or eligibility to host.

Identity verification with Didit

Applicants complete a government ID, live-selfie, and face-match check directly with Didit. This involves facial and identity data. Didit processes the document images and selfie under its verification privacy notice. The portal stores the verification reference, status, verified name, timestamps, and acknowledgment, rather than copies of your ID or selfie. Authorized Ownership reviewers use the result to review your application. Identity verification does not verify your EIN, DBPR license, property ownership, or permission to host; those are separate review steps. You may decline to complete verification, but cannot submit this application without it. Contact info@stayatmyhome.com for help with verification or requests concerning your records.

Sharing and service providers

Authorized reviewers access applications through the Ownership portal. Service providers process information needed for hosting, email, and operation. We use Microsoft email services to send verification, decision, and account messages. Information may also be disclosed when required by law or needed to protect the service or address misuse.

When Google address lookup is enabled, address search text and address fields are sent to Google Maps Platform for suggestions and validation. We do not send your application email, legal tax name, phone, or hosting narrative to Google through this integration. Google processes information under its Privacy Policy. You review suggested corrections before submitting. Addresses that cannot be confirmed are flagged for manual review.

The portal requests fonts from Google Fonts, which can involve technical connection information. The application workflow does not include advertising trackers or sell applicant information.

Cookies and security

Essential cookies support email verification and signed-in sessions. They are not used for advertising. The hosted portal uses HTTPS, access controls, expiring verification credentials, and protected password storage. No system can guarantee absolute security. Keep verification codes and password links private.

Retention

Application and review records are retained for review, account administration, security, and relevant recordkeeping needs. We have not set automatic deletion periods for application records. Expired email-verification records are cleaned up during subsequent verification requests; codes stop working after their stated expiry. Backups and email-provider records may remain after active records change. Contact us to request a review of your records.

Your choices and requests

You can choose not to apply or ask to withdraw an application. Contact info@stayatmyhome.com to request access, correction, deletion, or help with a privacy concern. We may verify identity before acting. Our response depends on applicable requirements and records we need to retain; we will explain relevant limitations. Required form fields are needed to complete this workflow.

Children and updates

This Host application is intended for adults. Contact us if a child has submitted information. We may update this policy as the portal changes and will change the date above. Material changes may also be communicated through the portal or by email where appropriate.

Guest issue reports

Issue reports include your description, optional photos, timing and access preferences, and their linked property conversation or stay. Your assigned property team and authorized Ownership reviewers can access reports to arrange resolution. Guest-visible progress updates are separate from internal staff notes. Unresolved issues are flagged to Ownership after ten days, with email notifications linking to the protected issue queue. Issue records and their history are retained for property care and follow-up.